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Tenderpatch

The Provision of an Advice and Inclusion Service to Cheltenham Borough Council - 2026

Cheltenham Borough Council

Open Closes in 37 days

Key facts

Closing date
Wednesday 25 November 2026, 17:00 (UK time) Closes in 37 days
Buyer's estimated value
£1,520,000 (excl. VAT) The buyer's own estimate, not income to you.
Contract period
31 Mar 2027 to 31 Mar 2032
Procedure
Open procedure
Notice type
Tender notice (UK4)

Decision brief

Taken from the buyer's published notice (shown as written, shortened where long). Tenderpatch has not added to or interpreted it. Always read the official documents before bidding.

How bids will be scored
  • Price 20%
  • Quality 80% : Q1 - Local Advice Venue - Pass/Fail Q2 - Approach to Advice Service - 40% Q3 - Accessability of the Service, and supporting the needs of vulnerable people - 14% Q4 - Case management and reporting - 4% Q5 - Added Value…
Conditions of participation (what you must show)
None published in the notice. They may be in the tender documents.
Contract length and extensions
31 Mar 2027 to 31 Mar 2032. Extensions: Potential extension for a further 2 years, subject to satisfactory performance and finance permitting
How to submit
Through in-tendhost.co.uk ↗ (the buyer's own portal). Electronic submission: allowed.
Tender documents
No document links in the notice. Use the official notice link.
New to public tenders? Plain-English guide to this page
Framework
An agreement that sets terms for work the buyer may order later, often from several suppliers. The value shown usually covers the whole agreement, not one job.
Open for bids / closing date
You must submit by the closing date and time, normally through the buyer's own online portal. Late bids are normally refused.
Clarification questions
A deadline for asking the buyer questions about the tender. It is earlier than the closing date.
Conditions of participation
What the buyer asks suppliers to show before they can be considered, such as experience, insurance or accreditations.
Bids are scored on
How the buyer will compare bids, usually a split between price and quality. A 60/40 split in favour of quality means the cheapest bid will not necessarily win.
Lots
A tender can be split into parts. You can often bid for only the lots that suit you.
Area (ITL)
The buyer names an official statistical area for where the work is, not a street address. Check the tender documents for the actual sites.
UK4 and other notice codes
Official codes for the type of notice. A "tender notice" means bids are being invited.

General explanations written by Tenderpatch, not part of this notice.

Description

The Advice and Inclusion service plays a key role in supporting CBC’s Housing, Homelessness & Rough Sleeping Strategy 2023-28. It has a focus on preventing homelessness, both directly, through protecting the rights of individuals in their homes and challenging actions by private and social housing landlords, and indirectly, through its emphasis on helping people to manage their debt and on preventing future unmanageable debt from arising. This service will also take account of the new rights and responsibilities for tenants and landlords in the Renters’ Rights Act 2025. Where a landlord is found to be failing it its responsibilities to their tenant, the supplier will refer these to CBC’s Private Sector Housing Service (subject to the tenant’s consent) for action to be taken against that landlord. In the absence of the tenant’s consent to refer to CBC, then the supplier will engage directly with the landlord highlighting the breaches with a view to these being put right

Changes detected

  • 19 Oct 2026: Title updated