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Tenderpatch

UK 777 IT Onsite Operations and Infrastructure supporting services

British Council

Open Closes in 21 days

Key facts

Closing date
Monday 9 November 2026, 14:00 (UK time) Closes in 21 days
Buyer's estimated value
£1,233,333 (excl. VAT) The buyer's own estimate, not income to you.
Clarification questions deadline
29 October 2026, 14:00
Contract period
31 Mar 2027 to 31 Mar 2030
Procedure
Open procedure
Notice type
Tender notice (UK4)
Suitable for SMEs (per buyer)
Yes

Decision brief

Taken from the buyer's published notice (shown as written, shortened where long). Tenderpatch has not added to or interpreted it. Always read the official documents before bidding.

How bids will be scored
  • SV Quality and Methodology 60% : Social Value 10 Quality 15 Methodology 35
  • Commercial 40% : Pricing
Conditions of participation (what you must show)
None published in the notice. They may be in the tender documents.
Contract length and extensions
31 Mar 2027 to 31 Mar 2030. Extensions: 4 possible annual extensions
How to submit
Supplier Self Registration (British Council MyProcurement): https://tap.tcsapps.com/tap2/#/bc-supplier-registration View Public Tender (British Council MyProcurement): https://tap.tcsapps.com/tap2sup/#/staticPreviewPage?eventUuid=65ce4c92-c53c-490a-be2b-efe489907efd Open tap.tcsapps.com ↗ Electronic submission: allowed.
Changes the buyer has announced
  • Deadline for clarification questions and deadline for submission changes
Tender documents
No document links in the notice. Use the official notice link.
New to public tenders? Plain-English guide to this page
Framework
An agreement that sets terms for work the buyer may order later, often from several suppliers. The value shown usually covers the whole agreement, not one job.
Open for bids / closing date
You must submit by the closing date and time, normally through the buyer's own online portal. Late bids are normally refused.
Clarification questions
A deadline for asking the buyer questions about the tender. It is earlier than the closing date.
Conditions of participation
What the buyer asks suppliers to show before they can be considered, such as experience, insurance or accreditations.
Bids are scored on
How the buyer will compare bids, usually a split between price and quality. A 60/40 split in favour of quality means the cheapest bid will not necessarily win.
Lots
A tender can be split into parts. You can often bid for only the lots that suit you.
Area (ITL)
The buyer names an official statistical area for where the work is, not a street address. Check the tender documents for the actual sites.
UK4 and other notice codes
Official codes for the type of notice. A "tender notice" means bids are being invited.

General explanations written by Tenderpatch, not part of this notice.

Description

The requirements and scope of this tender include the British Council's UK headquarters and all UK-based offices. The supplier shall provide End User Computing (EUC) and on-site IT support services for the British Council's UK estate, primarily residing at Stratford, with a physical presence in Manchester and primarily remote support for Belfast, Cardiff, Edinburgh, and Coventry site, with occasional site visits as required. Complementing the British Council Digital and Technology team (D&T), the supplier will deliver hands-on, desk-side, and infrastructure support where remote resolution is not feasible by either our Global Service Desk (GSD) or Central Infrastructure Team (CIT). The Contract awarded will be for a duration 3 years with an option for extensions of up to 4 additional annual extensions. As a first step, interested suppliers are required to complete and sign the Non-Disclosure Agreement (NDA) and Annex 2, the Procurement-Specific Questionnaire. Upon receipt of the completed and signed documents, the British Council will provide access to the full tender pack and all relevant supporting documentation.