Tender for the provision of General Management and Staffing for the Winter Shelter Provision
Awarded
Key facts
- Closing date
- Not stated by the buyer
- Buyer's estimated value
- Not stated The buyer's own estimate, not income to you.
- Procedure
- Open procedure
- Notice type
- Contract award notice (UK6)
Decision brief
Taken from the buyer's published notice (shown as written, shortened where long). Tenderpatch has not added to or interpreted it. Always read the official documents before bidding.
- How bids will be scored
- Not stated in the notice.
- Conditions of participation (what you must show)
- None published in the notice. They may be in the tender documents.
- Contract length and extensions
- Period not stated.
- How to submit
- Not stated in the notice.
- Tender documents
- No document links in the notice. Use the official notice link.
New to public tenders? Plain-English guide to this page
- Framework
- An agreement that sets terms for work the buyer may order later, often from several suppliers. The value shown usually covers the whole agreement, not one job.
- Open for bids / closing date
- You must submit by the closing date and time, normally through the buyer's own online portal. Late bids are normally refused.
- Clarification questions
- A deadline for asking the buyer questions about the tender. It is earlier than the closing date.
- Conditions of participation
- What the buyer asks suppliers to show before they can be considered, such as experience, insurance or accreditations.
- Bids are scored on
- How the buyer will compare bids, usually a split between price and quality. A 60/40 split in favour of quality means the cheapest bid will not necessarily win.
- Lots
- A tender can be split into parts. You can often bid for only the lots that suit you.
- Area (ITL)
- The buyer names an official statistical area for where the work is, not a street address. Check the tender documents for the actual sites.
- UK4 and other notice codes
- Official codes for the type of notice. A "tender notice" means bids are being invited.
General explanations written by Tenderpatch, not part of this notice.
Description
Herefordshire Council is seeking to appoint an experienced Supplier to provide the management and staffing of a Winter Shelter Service for adults experiencing rough sleeping within Hereford. The service forms part of the Council's statutory homelessness prevention and relief duties under the Homelessness Reduction Act 2017 and supports the objectives of the Herefordshire Homeless Prevention and Rough Sleeping Strategy 2026-2031.
The successful Supplier will be responsible for the operational management of Council-provided emergency accommodation, including resident check-in and check-out, overnight waking cover, welfare monitoring, risk management, safeguarding, property security, and day-to-day service delivery. The accommodation provides dormitory-style provision for up to 16 individuals together with two additional single-person pods, offering an immediate off-the-streets response during the winter period.
The contract is expected to commence on 2 November 2026 and continue until 29 April 2027, with the option to extend for up to three further winter delivery periods (November to April), subject to funding, governance approvals, demand, and satisfactory Supplier performance. The estimated total contract value is up to £360,000 over the full potential term, with a maximum budget of £90,000 per winter delivery period.
The procurement is being conducted using the Open Procedure under the Procurement Act 2023. The Council is seeking a Supplier with demonstrable experience of working with individuals experiencing homelessness, multiple disadvantage, trauma, mental health needs, substance misuse, and other complex support requirements, and which can deliver a safe, trauma-informed, and person-centred service.