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Tenderpatch

Managed IT and Cyber Security Service Provider - Pre-Qualification (Stage 1 of 2)

NORTH EAST AUTISM SOCIETY

Open Closes in 14 days

Key facts

Closing date
Friday 30 October 2026, 12:00 (UK time) Closes in 14 days
Buyer's estimated value
£900,000 (excl. VAT) The buyer's own estimate, not income to you.
Contract period
31 Mar 2027 to 31 Mar 2030
Procedure
Other - Two-stage process: Pre-Qualification Questionnaire (PQQ) to shortlist suppliers, followed by Invitation to Tender (ITT) for shortlisted suppliers only
Notice type
Not stated

Decision brief

Taken from the buyer's published notice (shown as written, shortened where long). Tenderpatch has not added to or interpreted it. Always read the official documents before bidding.

How bids will be scored
Not stated in the notice.
Conditions of participation (what you must show)
None published in the notice. They may be in the tender documents.
Contract length and extensions
31 Mar 2027 to 31 Mar 2030.
How to submit
Not stated in the notice.
New to public tenders? Plain-English guide to this page
Framework
An agreement that sets terms for work the buyer may order later, often from several suppliers. The value shown usually covers the whole agreement, not one job.
Open for bids / closing date
You must submit by the closing date and time, normally through the buyer's own online portal. Late bids are normally refused.
Clarification questions
A deadline for asking the buyer questions about the tender. It is earlier than the closing date.
Conditions of participation
What the buyer asks suppliers to show before they can be considered, such as experience, insurance or accreditations.
Bids are scored on
How the buyer will compare bids, usually a split between price and quality. A 60/40 split in favour of quality means the cheapest bid will not necessarily win.
Lots
A tender can be split into parts. You can often bid for only the lots that suit you.
Area (ITL)
The buyer names an official statistical area for where the work is, not a street address. Check the tender documents for the actual sites.
UK4 and other notice codes
Official codes for the type of notice. A "tender notice" means bids are being invited.

General explanations written by Tenderpatch, not part of this notice.

Description

North East Autism Society (NEAS), a North East England charity, is seeking to appoint a Managed Service Provider (MSP) to deliver managed IT and cyber security services across the organisation. This is Stage 1 of a two-stage process. Suppliers are invited to complete the attached short Pre-Qualification Questionnaire (PQQ). Shortlisted suppliers will be invited to Stage 2, an Invitation to Tender (ITT), which will allow a longer response period. Services required include: IT service desk; Microsoft 365 support and backup; cyber security monitoring; endpoint management; Azure support; backup and disaster recovery; vulnerability assessments; managed firewall support; and strategic IT consultancy. Scope: approximately 1300 users across 54 sites. Suppliers must have an operational office in the North East of England, current experience supporting charity sector clients, and current experience supporting organisations with more than 1,000 employees. Full pass/fail criteria are set out in the PQQ. Indicative timetable: PQQ deadline [30/10/2026/12pm]; shortlist notified [05/11/2026]; ITT issued [9/11/2026]; ITT deadline [09/12/2026/ 12pm]; contract award [08/01/2027]; contract start [1/04/2027]. Clarification questions must be received by [20/10/2026 12pm]. Completed PQQs should be returned to the email address in the contact details by the closing date and time. Additional information: North East Autism Society (NEAS), a North East England charity, is seeking to appoint a Managed Service Provider (MSP) to deliver managed IT and cyber security services across the organisation. This is Stage 1 of a two-stage process. Suppliers are invited to complete the attached short Pre-Qualification Questionnaire (PQQ). Shortlisted suppliers will be invited to Stage 2, an Invitation to Tender (ITT), which will allow a longer response period. Services required include: IT service desk; Microsoft 365 support and backup; cyber security monitoring; endpoint management; Azure support; backup and disaster recovery; vulnerability assessments; managed firewall support; and strategic IT consultancy. Scope: approximately 1300 users across 54 sites. Suppliers must have an operational office in the North East of England, current experience supporting charity sector clients, and current experience supporting organisations with more than 1,000 employees. Full pass/fail criteria are set out in the PQQ. Indicative timetable: PQQ deadline [30/10/2026/12pm]; shortlist notified [05/11/2026]; ITT issued [9/11/2026]; ITT deadline [09/12/2026/ 12pm]; contract award [08/01/2027]; contract start [1/04/2027]. Clarification questions must be received by [20/10/2026 12pm]. Completed PQQs should be returned to the email address in the contact details by the closing date and time.