C443317 Pay the BSA by Card - Card IVR
Planned
Key facts
- Closing date
- Not stated by the buyer
- Buyer's estimated value
- £400,000 (excl. VAT) The buyer's own estimate, not income to you.
- Contract period
- 27 Sep 2027 to 27 Sep 2029
- Procedure
- Not stated
- Notice type
- Preliminary market engagement notice (UK2)
- Suitable for SMEs (per buyer)
- Yes
Decision brief
Taken from the buyer's published notice (shown as written, shortened where long). Tenderpatch has not added to or interpreted it. Always read the official documents before bidding.
- How bids will be scored
- Not stated in the notice.
- Conditions of participation (what you must show)
- None published in the notice. They may be in the tender documents.
- Contract length and extensions
- 27 Sep 2027 to 27 Sep 2029.
- How to submit
- Not stated in the notice.
- Tender documents
- No document links in the notice. Use the official notice link.
New to public tenders? Plain-English guide to this page
- Framework
- An agreement that sets terms for work the buyer may order later, often from several suppliers. The value shown usually covers the whole agreement, not one job.
- Open for bids / closing date
- You must submit by the closing date and time, normally through the buyer's own online portal. Late bids are normally refused.
- Clarification questions
- A deadline for asking the buyer questions about the tender. It is earlier than the closing date.
- Conditions of participation
- What the buyer asks suppliers to show before they can be considered, such as experience, insurance or accreditations.
- Bids are scored on
- How the buyer will compare bids, usually a split between price and quality. A 60/40 split in favour of quality means the cheapest bid will not necessarily win.
- Lots
- A tender can be split into parts. You can often bid for only the lots that suit you.
- Area (ITL)
- The buyer names an official statistical area for where the work is, not a street address. Check the tender documents for the actual sites.
- UK4 and other notice codes
- Official codes for the type of notice. A "tender notice" means bids are being invited.
General explanations written by Tenderpatch, not part of this notice.
Description
The NHSBSA invites you to participate in Pre Market Engagement exercise through this Request for Information (RFI) for the provision of a Card IVR Solution to enable the collection of card payments from citizens and which integrates with main telephony system and GBS Card Merchant Worldpay and Gov UK Pay.
The solution will be used for services such as PPC, PECS / DECS (Loss Recovery Services) as well as NHS Student Bursaries / Social Work Student and ad hoc finance needs.
The NHSBSA is seeking information from suppliers that can provide card payment solutions via card IVR channels, including capabilities, service models, implementation approaches, security standards, accessibility features, reporting functionality, and indicative commercial considerations.
Interested parties must register an interest in this RFI via https://health-family.force.com/s/Welcome (search opportunities using system reference C443317). The RFI documents are available within the Health Family Portal from 5th October 2026.
The response deadline for the RFI is 12:00pm (GMT) on 2nd November 2026.