Provision of Residential Building Manager Services at The Makers and Otto Building Developments
Open
Closes in 17 days
Key facts
- Closing date
- Monday 2 November 2026, 12:00 (UK time) Closes in 17 days
- Buyer's estimated value
- £19,750,000 (incl. VAT) The buyer's own estimate, not income to you.
- Clarification questions deadline
- 21 October 2026, 12:00
- Contract period
- 19 Feb 2027 to 31 Mar 2032
- Procedure
- Competitive flexible procedure
- Notice type
- Tender notice (UK4)
- Suitable for SMEs (per buyer)
- Yes
Decision brief
Taken from the buyer's published notice (shown as written, shortened where long). Tenderpatch has not added to or interpreted it. Always read the official documents before bidding.
- How bids will be scored
-
Lot 1
- Technical and Quality Questions Including Social Value 50%
- Price 50%
Lot 2
- Technical and Quality Questions Including Social Value 50%
- Price 50%
- Conditions of participation (what you must show)
- None published in the notice. They may be in the tender documents.
- Contract length and extensions
- 19 Feb 2027 to 31 Mar 2032. Extensions: 24 months with 1 extensions available
- How to submit
- This tender is being hosted using the London Tenders Web Portal (www.londontenders.org). Upon registration suppliers will have access to the tender documents and be able to manage their bid via the Portal. Portal registration is free. Suppliers can only bid via the online Portal. Electronic submission: allowed.
New to public tenders? Plain-English guide to this page
- Framework
- An agreement that sets terms for work the buyer may order later, often from several suppliers. The value shown usually covers the whole agreement, not one job.
- Open for bids / closing date
- You must submit by the closing date and time, normally through the buyer's own online portal. Late bids are normally refused.
- Clarification questions
- A deadline for asking the buyer questions about the tender. It is earlier than the closing date.
- Conditions of participation
- What the buyer asks suppliers to show before they can be considered, such as experience, insurance or accreditations.
- Bids are scored on
- How the buyer will compare bids, usually a split between price and quality. A 60/40 split in favour of quality means the cheapest bid will not necessarily win.
- Lots
- A tender can be split into parts. You can often bid for only the lots that suit you.
- Area (ITL)
- The buyer names an official statistical area for where the work is, not a street address. Check the tender documents for the actual sites.
- UK4 and other notice codes
- Official codes for the type of notice. A "tender notice" means bids are being invited.
General explanations written by Tenderpatch, not part of this notice.
Description
The Makers Management Company and Otto Management Company, invites expressions of interest for the provision of comprehensive Residential Building Manager Services at The Makers (Nile Street) and The Otto Building (Downs Road).
This procurement seeks a high-calibre Service Provider to manage both developments, delivering integrated, 'hotel-quality' facilities and property management services. The successful candidate will demonstrate expertise in non-social, multi-tenure environments, ensuring the long-term maintenance of these significant residential and commercial assets while fostering community and resident satisfaction.
We are seeking a partner who is committed to proactive asset management, efficient service delivery, and the seamless integration of our 'soft landing' approach.
Please review the tender documentation, which sets out our requirements, scope, and the procurement process in detail.
IMPORTANT NOTE - CONTRACTING AUTHORITY AND BUYER
This procurement exercise is being hosted on the London Borough of Hackney's e-tendering portal for administrative purposes only.
The procuring contracting authority and legal buyer for this requirement is Makers Management Company Ltd (Company No. 11043263), which is acting as the Lead Buyer. The resulting contract will also provide for services to Otto Management Company Ltd (Company No. 11043383).
Any contract arising from this procurement exercise will be entered into and executed directly with Makers Management Company Ltd and not with the London Borough of Hackney.
The London Borough of Hackney is providing the e-tendering portal solely to facilitate the administration of the procurement exercise and is not the contracting authority or legal buyer for the resulting contract.
Lots (2)
-
Lot 1: The Makers Management Company Ltd
Value: £9,875,000 (incl. VAT)
The provision of comprehensive Residential Building Manager Services at The Makers (Nile Street).
-
Lot 2: Otto Management Company Ltd
Value: £9,875,000 (incl. VAT)
The provision of comprehensive Residential Building Manager Services at the Otto Building (Downs Road).