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Tenderpatch

Case Management System - Drug and Alcohol Service

Somerset Council

Open Closes in 24 days

Key facts

Closing date
Monday 9 November 2026, 12:00 (UK time) Closes in 24 days
Buyer's estimated value
£400,000 (excl. VAT) The buyer's own estimate, not income to you.
Clarification questions deadline
23 October 2026, 12:00
Contract period
1 Jan 2027 to 30 Jun 2030
Procedure
Competitive flexible procedure
Notice type
Tender notice (UK4)
Suitable for SMEs (per buyer)
Yes

Decision brief

Taken from the buyer's published notice (shown as written, shortened where long). Tenderpatch has not added to or interpreted it. Always read the official documents before bidding.

How bids will be scored
  • Price : 50%
  • Quality : 45%
  • Social Value : 5%
Conditions of participation (what you must show)
None published in the notice. They may be in the tender documents.
Contract length and extensions
1 Jan 2027 to 30 Jun 2030. Extensions: 2 opportunities to extend for 24 months each. Estimated contract start 1st January 2027, system Go-Live date 1st July 2027 Options: Optional services may be added as enhancements to the system.
How to submit
Submissions via Proactis - https://supplierlive.proactisp2p.com/Account/Login Open supplierlive.proactisp2p.com ↗ Electronic submission: allowed.
Tender documents
No document links in the notice. Use the official notice link.
New to public tenders? Plain-English guide to this page
Framework
An agreement that sets terms for work the buyer may order later, often from several suppliers. The value shown usually covers the whole agreement, not one job.
Open for bids / closing date
You must submit by the closing date and time, normally through the buyer's own online portal. Late bids are normally refused.
Clarification questions
A deadline for asking the buyer questions about the tender. It is earlier than the closing date.
Conditions of participation
What the buyer asks suppliers to show before they can be considered, such as experience, insurance or accreditations.
Bids are scored on
How the buyer will compare bids, usually a split between price and quality. A 60/40 split in favour of quality means the cheapest bid will not necessarily win.
Lots
A tender can be split into parts. You can often bid for only the lots that suit you.
Area (ITL)
The buyer names an official statistical area for where the work is, not a street address. Check the tender documents for the actual sites.
UK4 and other notice codes
Official codes for the type of notice. A "tender notice" means bids are being invited.

General explanations written by Tenderpatch, not part of this notice.

Description

Somerset Council is looking to procure a secure, hosted, fully supported, multi-agency, web-based Information/Case Management System for use by professionals involved in clients’ support for substance misuse.