Wirral Restorative Justice & Mediation Service
Open
Closes in 12 days
Key facts
- Closing date
- Thursday 29 October 2026, 12:00 (UK time) Closes in 12 days
- Buyer's estimated value
- £45,000 (excl. VAT) The buyer's own estimate, not income to you.
- Clarification questions deadline
- 26 October 2026, 12:00
- Contract period
- 1 Jan 2027 to 31 Dec 2027
- Procedure
- Below threshold - open competition
- Notice type
- Tender notice (UK4)
- Suitable for SMEs (per buyer)
- Yes
Decision brief
Taken from the buyer's published notice (shown as written, shortened where long). Tenderpatch has not added to or interpreted it. Always read the official documents before bidding.
- How bids will be scored
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- Technical / Quality Assessment 80% : A series of questions designed to assess the service provision proposed and its suitability in relation to the specification provided
- Cost / Commercial Element 20% : Pricing Schedule designed to assess tenderers commercial proposal.
- Conditions of participation (what you must show)
- None published in the notice. They may be in the tender documents.
- Contract length and extensions
- 1 Jan 2027 to 31 Dec 2027. Extensions: with the option to extend for a further 2 years in annual increments.
- How to submit
- Tender submissions must be made via the The Chest portal https://www.the-chest.org.uk/ The tender document and any additional information are accessible via The Chest portal, https://www.the-chest.org.uk/ to participate in this exercise please register your interest in the opportunity. Should you h… Open www.the-chest.org.uk ↗ Electronic submission: allowed.
- Tender documents
- No document links in the notice. Use the official notice link.
New to public tenders? Plain-English guide to this page
- Framework
- An agreement that sets terms for work the buyer may order later, often from several suppliers. The value shown usually covers the whole agreement, not one job.
- Open for bids / closing date
- You must submit by the closing date and time, normally through the buyer's own online portal. Late bids are normally refused.
- Clarification questions
- A deadline for asking the buyer questions about the tender. It is earlier than the closing date.
- Conditions of participation
- What the buyer asks suppliers to show before they can be considered, such as experience, insurance or accreditations.
- Bids are scored on
- How the buyer will compare bids, usually a split between price and quality. A 60/40 split in favour of quality means the cheapest bid will not necessarily win.
- Lots
- A tender can be split into parts. You can often bid for only the lots that suit you.
- Area (ITL)
- The buyer names an official statistical area for where the work is, not a street address. Check the tender documents for the actual sites.
- UK4 and other notice codes
- Official codes for the type of notice. A "tender notice" means bids are being invited.
General explanations written by Tenderpatch, not part of this notice.
Description
Wirral Borough Council's Community Safety Service seeks to commission a suitably qualified and experienced provider to deliver a Restorative Justice (RJ) and Mediation Service across the Borough of Wirral.
The Council require a high-quality, victim-focused Restorative Justice and Mediation Service that supports the resolution of conflict, repairs harm, improves community relationships and contributes to the reduction of anti-social behaviour and community tensions.
The successful provider will be expected to deliver services in accordance with current Restorative Justice Council (RJC) standards and guidance and adopt a trauma-informed, restorative and person-centred approach throughout service delivery. RJC Practice Guidance 2020
As a minimum, the successful provider must be able to:
• Manage referrals from multiple referral pathways.
• Deliver a safe, impartial and effective restorative justice and mediation service.
• Demonstrate adherence to Restorative Justice Council Best Practice Guidance.
• Deliver interventions that are tailored to the needs and circumstances of participants.
• Undertake robust assessments, safeguarding procedures and risk management processes.
• Facilitate a range of restorative interventions, including direct and indirect restorative processes.
• Support the resolution of anti-social behaviour, neighbour disputes and community conflict.
• Deliver community-based restorative approaches and community problem-solving interventions.
• Work collaboratively with Wirral Borough Council, Merseyside Police and partner agencies.
• Monitor service performance and demonstrate positive outcomes for participants and communities.
The successful provider must ensure the service is fully operational and prepared to receive referrals from the commencement date of the contract.