HPE CNI Support & Professional Services
Awarded
Key facts
- Closing date
- Not stated by the buyer
- Buyer's estimated value
- Not stated The buyer's own estimate, not income to you.
- Procedure
- Direct award
- Notice type
- Contract award notice (UK6)
Decision brief
Taken from the buyer's published notice (shown as written, shortened where long). Tenderpatch has not added to or interpreted it. Always read the official documents before bidding.
- How bids will be scored
- Not stated in the notice.
- Conditions of participation (what you must show)
- None published in the notice. They may be in the tender documents.
- Contract length and extensions
- Period not stated.
- How to submit
- Not stated in the notice.
- Tender documents
- No document links in the notice. Use the official notice link.
New to public tenders? Plain-English guide to this page
- Framework
- An agreement that sets terms for work the buyer may order later, often from several suppliers. The value shown usually covers the whole agreement, not one job.
- Open for bids / closing date
- You must submit by the closing date and time, normally through the buyer's own online portal. Late bids are normally refused.
- Clarification questions
- A deadline for asking the buyer questions about the tender. It is earlier than the closing date.
- Conditions of participation
- What the buyer asks suppliers to show before they can be considered, such as experience, insurance or accreditations.
- Bids are scored on
- How the buyer will compare bids, usually a split between price and quality. A 60/40 split in favour of quality means the cheapest bid will not necessarily win.
- Lots
- A tender can be split into parts. You can often bid for only the lots that suit you.
- Area (ITL)
- The buyer names an official statistical area for where the work is, not a street address. Check the tender documents for the actual sites.
- UK4 and other notice codes
- Official codes for the type of notice. A "tender notice" means bids are being invited.
General explanations written by Tenderpatch, not part of this notice.
Description
National Energy System Operator Limited (NESO) intends to award an interim contract to Hewlett-Packard Limited (HPE) for the provision of support, maintenance and associated Professional Services for existing HPE infrastructure supporting NESO's Critical National Infrastructure (CNI).
The requirement covers four existing HPE infrastructure environments: Legacy infrastructure supporting core CNI operations; HPE infrastructure underpinning Balancing Mechanism activities; HPE server, storage and associated infrastructure supporting the Electricity CNI environment; and the HPE Nimble HF20 storage estate.
Services include, as applicable, hardware maintenance, break-fix and replacement, firmware and software support, Complete Care, mature/post-end-of-support-life support, incident response, technical assistance and associated OEM support services. Services will be provided remotely and/or onsite according to the applicable support requirements and service levels.
The contract also provides a controlled mechanism for in-scope HPE Professional Services associated with the supported estate and its transition. Additional services will be instructed through approved Statements of Work or Change Requests, subject to agreed commercial rates, NESO approvals and purchase order controls.
The currently identified core support requirement is approximately £1.166 million excluding VAT. The maximum proposed contract value is £2,165,631.69 excluding VAT (£2,598,758.03 including VAT), including capacity for controlled in-scope Professional Services and changes during the contract term. The maximum value is a contractual ceiling and does not represent guaranteed expenditure.
The contract is expected to run from signature until 31 December 2027. This interim arrangement maintains continuity of support for the existing HPE CNI estate while NESO develops its longer-term technology and sourcing strategy.