SPS-02366 Employee Assistance Programme (EAP) and Welfare Services to Scottish Central Government
Planned
Key facts
- Closing date
- Not stated by the buyer
- Buyer's estimated value
- Not stated The buyer's own estimate, not income to you.
- Procedure
- Not stated
- Notice type
- Not stated
Decision brief
Taken from the buyer's published notice (shown as written, shortened where long). Tenderpatch has not added to or interpreted it. Always read the official documents before bidding.
- How bids will be scored
- Not stated in the notice.
- Conditions of participation (what you must show)
- None published in the notice. They may be in the tender documents.
- Contract length and extensions
- Period not stated.
- How to submit
- Not stated in the notice.
- Tender documents
- No document links in the notice. Use the official notice link.
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- Framework
- An agreement that sets terms for work the buyer may order later, often from several suppliers. The value shown usually covers the whole agreement, not one job.
- Open for bids / closing date
- You must submit by the closing date and time, normally through the buyer's own online portal. Late bids are normally refused.
- Clarification questions
- A deadline for asking the buyer questions about the tender. It is earlier than the closing date.
- Conditions of participation
- What the buyer asks suppliers to show before they can be considered, such as experience, insurance or accreditations.
- Bids are scored on
- How the buyer will compare bids, usually a split between price and quality. A 60/40 split in favour of quality means the cheapest bid will not necessarily win.
- Lots
- A tender can be split into parts. You can often bid for only the lots that suit you.
- Area (ITL)
- The buyer names an official statistical area for where the work is, not a street address. Check the tender documents for the actual sites.
- UK4 and other notice codes
- Official codes for the type of notice. A "tender notice" means bids are being invited.
General explanations written by Tenderpatch, not part of this notice.
Description
SPS is leading a collaborative procurement on behalf of approximately 40 Scottish public sector organisations (Collaborative Partners), representing a combined workforce of approximately 34,000 employees, to secure the provision of an Employee Assistance Programme (EAP).
The Services are intended to support employees by providing access to confidential advice, guidance and supportive interventions to assist with personal and work-related issues that may impact health, wellbeing, attendance or performance.
The required Services include, but are not limited to:
-Telephone counselling and emotional support services;
-Information, advice and signposting services;
-Support and advice for carers;
-Management support services, including consultation and guidance for managers;
-Structured counselling interventions, delivered through face-to-face, telephone and digital channels as appropriate;
-Referral arrangements to specialist support services where required; and
-Trauma support services, including access to a dedicated trauma helpline and specialist post-traumatic incident support for employees affected by actual or potential exposure to traumatic events.
In addition, there is a requirement to provide Welfare Services to a number of the Collaborative Partners. The
Welfare Service shall include crisis intervention, welfare support services (including home visits where appropriate), advocacy services, and support in facilitating meetings on behalf of individuals where required.
The Welfare Service is intended to provide both direct support to employees experiencing personal, health, wellbeing or workplace difficulties and management information reporting to Human Resources representatives, in accordance with agreed governance arrangements and applicable confidentiality requirements.
The Services are expected to support the health, wellbeing and resilience of employees, whilst providing Collaborative Partners with access to appropriate management information to inform organisational wellbeing initiatives and service evaluation.