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Tenderpatch

Patient Experience and FFT Platform

Hampshire and isle of Wight Healthcare NHS Foundation Trust

Open Closes in 24 days

Key facts

Closing date
Monday 9 November 2026, 14:00 (UK time) Closes in 24 days
Buyer's estimated value
£166,500 (excl. VAT) The buyer's own estimate, not income to you.
Contract period
31 Mar 2027 to 31 Mar 2030
Procedure
Open procedure
Notice type
Tender notice (UK4)

Decision brief

Taken from the buyer's published notice (shown as written, shortened where long). Tenderpatch has not added to or interpreted it. Always read the official documents before bidding.

How bids will be scored
  • Technical Questions 55% : Technical requirements
  • Commercial Schedule 35% : Commercial schedule assessment
  • Social Value 10% : Social Value Assessment
Conditions of participation (what you must show)

economic Selection criteria as stated in the procurement documents.

technical Selection criteria as stated in the procurement documents.

Contract length and extensions
31 Mar 2027 to 31 Mar 2030. Extensions: 2 x 12 months
How to submit
Documentation and Submission can be found through the Atamis e-Tendering portal. By searching C475126 or Patient Experience and FFT Platform https://atamis-1928.my.site.com/s/Welcome All communications (including submission of Tenders) should be carried out via the e-Tendering Portal. The procureme… Open atamis-1928.my.site.com ↗ Electronic submission: allowed.
Tender documents
No document links in the notice. Use the official notice link.
New to public tenders? Plain-English guide to this page
Framework
An agreement that sets terms for work the buyer may order later, often from several suppliers. The value shown usually covers the whole agreement, not one job.
Open for bids / closing date
You must submit by the closing date and time, normally through the buyer's own online portal. Late bids are normally refused.
Clarification questions
A deadline for asking the buyer questions about the tender. It is earlier than the closing date.
Conditions of participation
What the buyer asks suppliers to show before they can be considered, such as experience, insurance or accreditations.
Bids are scored on
How the buyer will compare bids, usually a split between price and quality. A 60/40 split in favour of quality means the cheapest bid will not necessarily win.
Lots
A tender can be split into parts. You can often bid for only the lots that suit you.
Area (ITL)
The buyer names an official statistical area for where the work is, not a street address. Check the tender documents for the actual sites.
UK4 and other notice codes
Official codes for the type of notice. A "tender notice" means bids are being invited.

General explanations written by Tenderpatch, not part of this notice.

Description

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is seeking a suitability experienced supplier for the provision of a Patient Experience and FFT platform for the purpose of gathering, analysing and reporting patient/carer feedback. This will also include the facility to deliver the Friends and Family Test (FFT) as well as other local patient and staff experience surveys.