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Tenderpatch

The People's Network E-bikes - Customer Subscription, Service, Technology and Fleet Management Platform Provider

South Yorkshire Mayoral Combined Authority

Open Closes in 31 days

Key facts

Closing date
Monday 16 November 2026, 12:00 (UK time) Closes in 31 days
Buyer's estimated value
£300,000 (excl. VAT) The buyer's own estimate, not income to you.
Clarification questions deadline
6 November 2026, 17:00
Contract period
11 Jan 2027 to 31 Mar 2030
Procedure
Open procedure
Notice type
Tender notice (UK4)
Suitable for SMEs (per buyer)
Yes

Decision brief

Taken from the buyer's published notice (shown as written, shortened where long). Tenderpatch has not added to or interpreted it. Always read the official documents before bidding.

How bids will be scored
  • Quality 65%
  • Price 25%
  • Social Value 10%
Conditions of participation (what you must show)
None published in the notice. They may be in the tender documents.
Contract length and extensions
11 Jan 2027 to 31 Mar 2030.
How to submit
Through procontract.due-north.com ↗ (the buyer's own portal). Electronic submission: allowed.
Tender documents

Tender documents can be accessed via ProContract on the link above ↗ (procontract.due-north.com)

New to public tenders? Plain-English guide to this page
Framework
An agreement that sets terms for work the buyer may order later, often from several suppliers. The value shown usually covers the whole agreement, not one job.
Open for bids / closing date
You must submit by the closing date and time, normally through the buyer's own online portal. Late bids are normally refused.
Clarification questions
A deadline for asking the buyer questions about the tender. It is earlier than the closing date.
Conditions of participation
What the buyer asks suppliers to show before they can be considered, such as experience, insurance or accreditations.
Bids are scored on
How the buyer will compare bids, usually a split between price and quality. A 60/40 split in favour of quality means the cheapest bid will not necessarily win.
Lots
A tender can be split into parts. You can often bid for only the lots that suit you.
Area (ITL)
The buyer names an official statistical area for where the work is, not a street address. Check the tender documents for the actual sites.
UK4 and other notice codes
Official codes for the type of notice. A "tender notice" means bids are being invited.

General explanations written by Tenderpatch, not part of this notice.

Description

The opportunity is for a technology and customer service platform supplier to support delivery of SYMCA's new e-bikes project. The Platform Supplier shall provide and operate a digital platform that supports both the operational delivery of the scheme and the achievement of the wider programme objectives, including: - Branded White-Labelled Website - Subscription and Payment Management - Customer Qualification and Checks - Insurance and Theft Management - Asset Tracking and Bike Allocation - Customer Order Ticketing - IoT (Internet of Things) Integration, including GPS Tracking - Data Collection - Customer Service and Customer Relationship Management (CRM) - Legal and Compliance - Management Information, Reporting and Analytics