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Tenderpatch

Integrated Advocacy Services

Liverpool City Council

Open Closes in 30 days

Key facts

Closing date
Monday 16 November 2026, 12:00 (UK time) Closes in 30 days
Buyer's estimated value
£3,707,890 (excl. VAT) The buyer's own estimate, not income to you.
Clarification questions deadline
9 November 2026, 12:00
Contract period
31 Mar 2027 to 31 Mar 2031
Procedure
Open procedure
Notice type
Tender notice (UK4)
Suitable for SMEs (per buyer)
Yes

Decision brief

Taken from the buyer's published notice (shown as written, shortened where long). Tenderpatch has not added to or interpreted it. Always read the official documents before bidding.

How bids will be scored
  • Quality 70% : Full details of the requirements and evaluation methodology can be seen in the submission documents
  • Cost 20% : Bidders are required to submit their detailed price schedule. Bids must remain within the stated budget.
  • Social Value 10% : Bidders will be required to offer commitments against a number of measures in line with the national TOM's Social Value Framework.
Conditions of participation (what you must show)
None published in the notice. They may be in the tender documents.
Contract length and extensions
31 Mar 2027 to 31 Mar 2031. Extensions: The extension is for a period of up to 12 months, subject to the provider meeting the performance measures of the contract.
How to submit
https://procontract.due-north.com The Contracting Authority use ProcContract as it's Procurement Portal, access to the procurement documents can be gained via the link above. Open procontract.due-north.com ↗ Electronic submission: allowed.
Tender documents
No document links in the notice. Use the official notice link.
New to public tenders? Plain-English guide to this page
Framework
An agreement that sets terms for work the buyer may order later, often from several suppliers. The value shown usually covers the whole agreement, not one job.
Open for bids / closing date
You must submit by the closing date and time, normally through the buyer's own online portal. Late bids are normally refused.
Clarification questions
A deadline for asking the buyer questions about the tender. It is earlier than the closing date.
Conditions of participation
What the buyer asks suppliers to show before they can be considered, such as experience, insurance or accreditations.
Bids are scored on
How the buyer will compare bids, usually a split between price and quality. A 60/40 split in favour of quality means the cheapest bid will not necessarily win.
Lots
A tender can be split into parts. You can often bid for only the lots that suit you.
Area (ITL)
The buyer names an official statistical area for where the work is, not a street address. Check the tender documents for the actual sites.
UK4 and other notice codes
Official codes for the type of notice. A "tender notice" means bids are being invited.

General explanations written by Tenderpatch, not part of this notice.

Description

Liverpool City Council commissions an Integrated Advocacy Service to provide a comprehensive portfolio of statutory and non-statutory advocacy provision, including Independent Health Complaints Advocacy (IHCA). The service is required to support the Council in meeting its statutory obligations under the Care Act 2014, Mental Capacity Act 2005, and Mental Health Act 1983, ensuring eligible individuals receive independent advocacy as mandated. In addition to statutory functions, the service will deliver flexible, non-statutory, issue based advocacy to address unmet need, ensuring that individuals who do not meet formal eligibility criteria can still access proportionate, independent, and person-centred support. The service will enable individuals to express their views, wishes, and preferences, safeguard their rights, and actively participate in decision-making processes that affect their lives. Particular focus will be given to individuals who experience substantial difficulty in understanding, retaining, or communicating information, and who lack an appropriate person to support their involvement. The provider will ensure advocacy interventions are independent, tailored, and outcome-focused, promoting inclusion, equity of access, and improved wellbeing.