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Tenderpatch

British Sign Language Customer Information Service

RAIL DELIVERY GROUP LIMITED

Open Closes in 53 days

Key facts

Closing date
Tuesday 8 December 2026, 12:00 (UK time) Closes in 53 days
Buyer's estimated value
£1,000,000 (excl. VAT) The buyer's own estimate, not income to you.
Contract period
31 Mar 2027 to 30 Sep 2028
Procedure
Competitive flexible procedure
Notice type
Tender notice (UK4)

Decision brief

Taken from the buyer's published notice (shown as written, shortened where long). Tenderpatch has not added to or interpreted it. Always read the official documents before bidding.

How bids will be scored
  • Pricing 30% : Split as per: ; CAPEX 40% ; OPEX 60%
  • MOSCOW Functional Requirements 20%
  • MOSCOW Non Functional Requirements 15%
  • Functional Questions 25% : Covering the following sections: ; Experience ; BSL Questionnaire ; Technical
  • Non Functional Questions 10% : Covering the following sections: ; Service Delivery and Process ; Service Assurance ; Project Delivery and Implementation ; Hosting and Maintenance ; Information Security and Business Continuity
Conditions of participation (what you must show)
None published in the notice. They may be in the tender documents.
Contract length and extensions
31 Mar 2027 to 30 Sep 2028. Extensions: Term extension if required at buyer discretion. Options: Option to make changes to requirements at buyer discretion.
How to submit
Documentation available on registration via https://raildeliverygroup.tlb.app.jaggaer.com/go/44935218019D0BECF7AF Open raildeliverygroup.tlb.app.jaggaer.com ↗ Electronic submission: allowed.
Tender documents
No document links in the notice. Use the official notice link.
New to public tenders? Plain-English guide to this page
Framework
An agreement that sets terms for work the buyer may order later, often from several suppliers. The value shown usually covers the whole agreement, not one job.
Open for bids / closing date
You must submit by the closing date and time, normally through the buyer's own online portal. Late bids are normally refused.
Clarification questions
A deadline for asking the buyer questions about the tender. It is earlier than the closing date.
Conditions of participation
What the buyer asks suppliers to show before they can be considered, such as experience, insurance or accreditations.
Bids are scored on
How the buyer will compare bids, usually a split between price and quality. A 60/40 split in favour of quality means the cheapest bid will not necessarily win.
Lots
A tender can be split into parts. You can often bid for only the lots that suit you.
Area (ITL)
The buyer names an official statistical area for where the work is, not a street address. Check the tender documents for the actual sites.
UK4 and other notice codes
Official codes for the type of notice. A "tender notice" means bids are being invited.

General explanations written by Tenderpatch, not part of this notice.

Description

RDG is looking to secure a supplier to deliver a National Rail British Sign Language solution that can consume approved industry data sources, process them and provide a BSL translation that the system's users can display on their digital channels, in station screens, and onboard screens. RDG is looking to put in place a contract for 1 year, with the intention of extending the contract for a further 2 years (1+1) upon funding confirmation. The contract value for this tender covers both the Capex and Opex amounts. RDG is aiming to have the solution in place for implementation on the National Rail Enquiries channels by the 30th September 2027; however, bidders must indicate whether this timeline is suitable in their responses. The contract end will be dictated by project go-live date, therefore the date indicated in this Tender notification is subject to change.